Engine DJ | Bluetooth Troubleshooting

Engine DJ | Bluetooth Troubleshooting

As of Engine DJ 3.4, it is now possible to connect a Bluetooth input device such as a phone, tablet, or computer to the following Engine DJ devices:

  • Denon DJ Prime 4+

  • Denon DJ Prime GO
  • Denon DJ SC6000/M
  • Denon DJ SC Live 2/4
  • Numark Mixstream Pro
  • Numark Mixstream Pro +
  • Numark Mixstream Pro GO

The following steps can be taken if you are having trouble with your Bluetooth device and your Engine hardware. 

I cannot connect my desktop computer(Windows or macOS).

  • Attempt starting the pairing process from the Bluetooth pairing screen on your Denon DJ or Numark hardware first, then navigate to the Bluetooth options on the input device you wish to pair to connect.

Transport(playback) controls do not work with my Bluetooth device.

  • Not all Bluetooth devices/audio apps provide support for Bluetooth transport controls and may not provide track information. Please confirm functionality is working with your device before relying on player based transport controls in a live situation.

There is no sound coming from my Bluetooth device.

  • Ensure the volume level is turned up on your Bluetooth device and playback is started. 

The sound from my Bluetooth device is too quiet.

  • Ensure the volume level is turned up on your Bluetooth device. If sent to a mixer channel, turn up the channel gain to boost the volume level.

My Bluetooth device will not automatically connect.

  • Manually pair to your Bluetooth device from the Bluetooth pairing menu.

For further assistance, please open a support ticket.

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