General

We are excited to announce that Apple Music is now supported on Engine OS hardware, allowing users to seamlessly access their favorite music streaming service on their compatible devices. Follow these simple steps to get started with Apple Music on Engine OS: Download the latest firmware update for your Engine OS hardware device from Engine DJ | Downloads or via Wi-Fi through the device's settings menu. On your computer, please login to your Engine Profile and click Connected Services Click Connect to the right of Apple Music, and you will be prompted to enter your Apple Music login credentials.  If you don't have an account, you will be prompted to create one. Now that your account is linked to your profile, and your hardware is updated, you can power on the Engine hardware.  If you are not logged into your Engine Profile, please do so in the settings under the About/Update tab. Once logged in, you can select Source and Apple Music will then be available. With Apple Music now supported on Engine OS hardware, users can enjoy a seamless music streaming experience with access to millions of songs, curated playlists, and exclusive content. Get started today and elevate your music listening experience with Apple Music on Engine OS.

To ensure optimal performance and longevity of your DJ controller, it is essential to keep your faders clean of any dust or debris that may build up over time with regular use. Over time, dust, dirt, and debris can build up within the fader, leading to inadequate electrical contact. This may result in crackling or popping sounds, static noises, or even audio dropouts when adjusting the fader. Additionally, the presence of dirt and grime can make the fader feel sticky or challenging to move at times. Regular maintenance, including cleaning, helps prevent wear and tear caused by dirt and oxidation. This can significantly extend the lifespan of your mixer or controller.  Tools required:  Cotton swabs  Soft cloth or towel  Compressed air duster Electrical contact cleaner(ex. DeoxIT D5) Plastic bag or cup (to contain loose fader caps) Small bottle cap (to dip cotton swabs in contact solution) To clean your channel faders, start by ensuring your mixer or controller is powered OFF and disconnected from power.  Begin by removing all of the fader caps. Use a plastic bag or small cup to hold the fader caps as to not misplace them. Using compressed air duster, spray a few times in each fader slot. Position the fader all the way up, and spray from bottom to top using an upward motion. Be gentle when cleaning to avoid damaging internal components inside the fader. Then position the fader all the way down, and spray top to bottom with a downward motion. This will ensure any dust or debris is cleared out of the fader. Take a cotton swab and apply some contact cleaner solution. You may need to pull off some cotton to allow the swab to fit inside the channel fader opening. We recommend spraying some solution into a small bottle cap to dip the cotton swab in the cleaner, so you do not have to spray inside the fader. Be sure not to drench the cotton swab, as only a small amount of cleaner is required. Position the fader all the way up, and wipe from bottom to top using an upward motion. Be gentle when cleaning to avoid damaging internal components inside the fader.  Then position the fader all the way down, and wipe top to bottom with a downward motion.  Once all the channel faders are cleaned with contact solution, allow the unit to dry upside down over a soft cloth or towel. We recommend allowing at least 1 hour to ensure the contact solution has completely dried. After allowing ample time for the unit to dry, flip the unit back upright, and reinstall the fader caps.  Plug in your mixer or controller to power and test the faders. They should now operate smoothly and without any crackling or signal dropouts. The following video from Sweetwater is a great resource: By following these steps, you can effectively clean your channel faders and maintain optimal performance. If the channel fader continues to act up after cleaning, please open a support ticket.

We have been made aware of an inconsistency with the waveform overviews in Serato DJ Pro not properly rendering on certain Denon DJ hardware displays. This behavior is present with Serato DJ Pro versions 3.2.0 and 3.2.1, and has since been resolved with the release of version 3.2.2.  For optimal performance with your Serato hardware, we encourage all Denon DJ users to update to version 3.2.2 using the link provided below. Download | Serato DJ Pro 3.2.2 For further technical support, please open a support ticket.

While using a DJ controller (USB or standalone) users may notice that their pitch and volume faders may not respond right away. This is a function called "soft takeover" and it's completely normal.  "Soft takeover" occurs when there’s a discrepancy between the pitch/BPM/volume setting of a deck and the physical position of the fader, leading the software or OS to temporarily “take over” control of the track’s BPM until the pitch fader is returned to its previous position. This prevents sudden, extreme tempo changes when adjusting your tracks’ BPM. In this video, we'll demonstrate soft takeover, why it is activated, and why this is important in nearly all DJ software & hardware. Full Transcript: Hello there!  This is Riley at inMusic, and today we're going to take a quick look at the concept of “soft takeover” and how it affects your DJ controller’s pitch faders. What is soft takeover? First, let's define exactly what “soft takeover” is.  Think of soft takeover as a fail-safe feature in your DJ hardware & software; it prevents sudden, drastic changes to the BPM of your tracks by forcing you to move the fader to the correct position before changing their tempo.  Soft takeover is built into virtually all DJ software, and most popular DAWs, for this very reason.   How soft takeover affects using SYNC So let's see how soft takeover affects your pitch faders when DJing with SYNC.  Here, I'm using a Denon DJ SC Live 4.  So I’ll load a track on Deck 1, this one here with a tempo of 127bpm, and turn on SYNC…and on Deck 2, a track with a tempo of 124bpm, and I'll also turn on SYNC on that deck.  As soon as I start playing the Deck 1 track, you'll see that SYNC changes the tempo of the track on Deck 2 to match it.   Next to the pitch fader on Deck 2, you can see that the center pitch light is now turned off, despite the fact that the pitch fader is still in center position.  If I want to manually change the tempo of this track with the pitch fader, you can see that when I move it, no adjustment is made to the track's tempo until the pitch fader reaches the place it would be if I'd manually adjusted it to 127bpm, then I'm free to adjust the tempo however I want.   What you're seeing here is soft takeover in action.  If soft takeover didn’t do this, the tempo of this track would jump back down to 124bpm as soon as I moved the pitch fader and overrode SYNC mode, which would make it very difficult to DJ. How soft takeover affects DJing using four decks Let's check out another example.  Here, I’m using Serato DJ Pro with a Numark NS6II, which has four decks.  As you can see, there are only two physical decks on the unit, but each one has a DECK button for switching between decks 1 & 3 and 2 & 4.  This means that if I'm DJing using all four decks, I'll be sharing all of these controls (transport the pads, pitch, FX, etc.) between two different decks on each side. To show you what I mean, I'll load a track on Deck 1 and another one on Deck 3.  Switching back to Deck 1, let's say I want to change the BPM of this track from 132 to 135.  I'll just move the pitch fader until it's at the tempo I want.  Now, if I were to switch back to Deck 3, you can see this little arrow light illuminate.   This is telling us that soft takeover is active on this pitch fader.  If I try to adjust the tempo of this Deck 3 track using the fader, nothing will happen until I move the pitch fader back to center position.  And as you can see, as soon as I'm back at 0%, I can adjust the track's BPM freely. Now, if I want to adjust this track's tempo to say, 130BPM, when I switch back to Deck 1, you'll see that the tempo is still adjusted to 130BPM on Deck 3, but soft takeover is now active on Deck 1, and I won't be able to change this track's tempo until I move the pitch fader back to where I'd previously adjusted it. Without soft takeover, I would have experienced noticeable tempo changes when switching between these decks, simply because the DJ software would have taken the pitch fader’s physical position at face value. Final thoughts & further support So that's all for this video.  I hope you now have a more solid grasp on the concept of soft takeover and how it works to your advantage while DJing.   For more information and further support with using your hardware or software from Denon DJ, Numark, or Rane DJ, check out the links in the description, where you'll find each brand's Knowledge Base and portals to reach out to their dedicated technical support teams. Thank you as always for watching, and I'll catch you next time!

Denon DJ Hardware will unlock either Serato DJ Pro or Serato DJ Lite depending on the controller or mixer you own.  Here is a breakdown. Contents Serato DJ Pro Serato DJ Enabled Serato DJ Accessories  Denon DJ X1800 and X1850 Serato DJ Lite Serato DJ Pro Serato DJ Enabled The following list of products are Serato DJ Enabled, meaning that Serato DJ will be unlocked while your product is plugged into your computer with a USB cable. SC Live 4 SC Live 2 Prime 4  Prime 4+ MC7000 MCX8000 DS1 If your product requires drivers to function, they will need to be installed before Serato DJ will recognize your hardware. If you need drivers for your product, they can be found at the link below: denondj.com/downloads If you do not see drivers listed for your device or the drivers are not listed for your operating system, your product is class-compliant and no driver installation is necessary. Serato DJ Accessories The following products are Serato DJ Accessories, meaning they need a Serato DJ enabled mixer or controller to function with Serato. They will not unlock Serato DJ on their own.  LC6000 SC6000 SC6000M SC5000 SC5000M Denon DJ X1800 and X1850 The Denon DJ X1800 and X1850 are not Serato DJ Enabled and do not include a separate license for Serato DJ Pro. To purchase a Serato DJ Pro license for use with your X1800 or X1850 mixer, please visit serato.com. Serato DJ Lite The following list of products are Serato DJ Enabled for Serato DJ Lite, meaning that Serato DJ Lite will be unlocked while the product is plugged into your computer with a USB cable.  MC4000 MC6000MK2 MC2000  

Yes - this is normal and expected behaviour. Many of our DJ products utilise "Touch-Capacitive" platters. Touch capacitive technology is designed to allow for touch-based interaction with devices.  It works through utilising sensors that detect changes in capacitance. Capacitance is the ability of an object to store an electrical charge. When you touch the platter, your body acts as a capacitor and the sensor detects the change in capacitance caused by your hand's proximity. This change is what causes the platter to stop.  However, everyone's bodies are different and will have varying levels of capacitance. It is also possible for capacitance to be detected over small distances. Because of this, you may find that holding your hand above the platter causes it to register a touch. The distance in which this occurs will vary from person to person. To avoid unintentional triggering of touch capacitive platters, it's important to be aware of your hand's proximity to the platter and to adjust your movements accordingly. 

This guide walks you through the redemption process required to claim your 2 months free SoundSwitch license with eligible Denon DJ hardware purchase.  TABLE OF CONTENTS Please Note: How to Redeem: Step 1: Open the SoundSwitch Shop Step 2: Enter Account Details and Serial Number Step 3: Download and Install Troubleshooting Please Note: The redemption process for this offer is not directly associated with registration to your inMusic profile, which is a separate process. For guidance on registering your device to your inMusic profile, please see this guide: How do I register my product? This offer is eligible to DJ hardware purchased new from an authorized dealer. If, while following the steps below, you receive an error citing an invalid serial number, please confirm that your hardware was purchased NEW via your receipt as received from your dealer. If confirmed to be new, please reach out to support@soundswitch.com and include a copy of your proof of purchase for assistance.  How to Redeem: Step 1: Open the SoundSwitch Shop Click on THIS LINK to navigate directly to the SoundSwitch checkout wizard. The product shown at checkout will be SoundSwitch Software VBSS1 Monthly Plan -- Do not modify the product selected.    Step 2: Enter Account Details and Serial Number Enter your email address; If you already have an inMusic profile associated with Denon DJ, Rane DJ, Numark, or other inMusic hardware, use this email address. If you don't have an inMusic profile, simply use your preferred email address; An inMusic Profile identical to that email address will be automatically created using your SoundSwitch account email address. Enter the Serial Number located on the bottom of the packaging as AXXXXXXXXXXX. Please note, do not include the (21) shown at the beginning of the Serial Number. If you have entered your Serial Number correctly when you select "Apply" you will see the cart total now becomes $0.00. If you have entered your serial number as specified above and receive an error, please reach out to us at support@soundswitch.com with a copy of your proof of purchase and we'll be happy to assist.  Once you've completed these steps, continue through the process. You will need to enter your credit card or PayPal details, as they will be used for your subscription. All Done! Step 3: Download and Install Windows: https://cdn.inmusicbrands.com/soundswitch/files/SoundSwitchSetup64.exe macOS: https://cdn.inmusicbrands.com/soundswitch/files/SoundSwitchInstaller.pkg Activating SoundSwitch After completing your purchase, you will receive an activation email containing a link to complete your inMusic Profile setup. In order to successfully activate your SoundSwitch subscription, you must follow this link and define your inMusic profle password. If your password is not defined, activation will not be successful.  If you're following this guide step-by-step and have completed your purchase, you can also define your password directly via the following link: Set your inMusic Profile Password When completing this step, ensure you enter the same email address you used at checkout above. Once SoundSwitch has been installed, it's time to activate the software. Open SoundSwitch. You will be prompted to log in to your inMusic Profile; Click the Log In button to proceed, which will open a login window in your default internet browser Log in to your inMusic Profile SoundSwitch is now activated and ready for use! Troubleshooting: I finished setting up my account, but SoundSwitch won't activate after installation: If SoundSwitch fails to activate after you've completed your purchase and installed the software, it may indicate that your inMusic Profile password has not been defined. To resolve this, reset your inMusic Profile Password, then restart SoundSwitch.  When completing this step, ensure you enter the same email address you used at checkout above. I'm Having Trouble Logging in to my inMusic Profile: Please use the 'Forgot Password' function to reset your password and regain access to your account. As well, check your email inbox for an activation email after completing your initial purchase to ensure your account has been set up correctly. Contact us: If you continue to experience issues with activation and we'll be happy to assist. We can be reached at support@soundswitch.com Your 2 months of free SoundSwitch usage are now activated, and you're all set to enjoy the benefits of our software! Please check out the SoundSwitch | Engine Lighting Knowledge Base for assistance in getting started with your new hardware. If you encounter any issues during the redemption process, please don't hesitate to contact our support team at support@soundswitch.com.

If you are new to the DJ world and are looking to build your library, then this will be the perfect guide for you.    When first starting up it's difficult to know where will be best to get your music. Well, here at inMusic we would like to point you in the right direction and advise on the available sources.    You can purchase music from various online sites, however, here are some example sites that provide a wide range of music ready to be purchased and used with your DJ equipment:    Beatport Bandcamp   Note: They provide different formats which can be cheaper or more expensive depending on the format type.    Now, these sites will require you to make an account and you will need to purchase music from these sites to download and use with your Engine DJ software and equipment. However, the following streaming services can be used with our equipment to provide you vast libraries of music with streaming subscription.    See below links which provide information you need to know and how to sign up:    SoundCloud GO+  Beatport Streaming Apple Music* Amazon Music* Tidal**   *Apple Music and Amazon Music are only available on selected products. Please see product pages for more info.  **Tidal streaming will require you to purchase the DJ extension. For a comprehensive list of which hardware supports each streaming service, please reference the following page: Engine DJ Hardware | Supported Streaming Services : Engine DJ    Tip: Do not look to source music from an unknown entity or site as this could be unsafe or harmful. It is always best to look at getting music from a known reliable source.    If you have any questions or require any additional assistance, please contact our support team HERE.  

The Camelot Wheel is a powerful tool for DJs that helps them with harmonic mixing. It is a system that assigns a unique code to every musical key, making it easier for DJs to mix and blend tracks seamlessly. Here's why the Camelot Wheel is helpful for harmonic mixing: Easy Key Matching: The Camelot Wheel simplifies the process of matching keys between different tracks. Each key is assigned a unique code, making it easy for DJs to identify compatible keys for mixing. For instance, C Major and A Minor are relative keys, so they share a number in their code; C Major is 8B and A Minor is 8A.  Seamless Transitions:  By using the Camelot Wheel, DJs can easily transition between tracks without clashing keys. This results in smoother and more harmonious mixes, enhancing the overall listening experience for the audience. Creative Freedom:  The Camelot Wheel allows DJs to experiment with different key combinations, giving them the freedom to create unique and dynamic mixes. This can help DJs stand out and showcase their creativity in their performances. Improved Musicality:  Harmonic mixing using the Camelot Wheel can enhance the musicality of DJ sets, creating a more cohesive and enjoyable listening experience for the audience. In conclusion, the Camelot Wheel is a valuable tool for DJs that simplifies the process of harmonic mixing. By using this system, DJs can create harmonic transitions, explore creative key combinations, and enhance the overall musicality of their performances. Whether you're a beginner or an experienced DJ, understanding and utilizing the Camelot Wheel can take your mixing skills to the next level.

You have now just landed your first gig and we understand that this can bring excitement however, also it can be quite a nervous experience so we are InMusic would like to help calm those nerves and get you ready to smash it! When you land your first gig it will be worth checking out the venue if possible as it will allow you to find out the following: How big is the venue What sound system you are using The look and feel of the venue The crowd you can expect to see What equipment you will be using (If not bringing your setup) Once you know what you are working with you can start to prepare your setlist for the night and it will be wise to tailor your set for the night and create a playlist. Depending on the gig if you are playing alongside a line up or artists we recommend you look at the artists playing to see what style they are bringing to the night so that you can align yourself with them.  Tip: We recommend that if there is a headliner that you don't play any of there material as that way you allowing them to turn up and do what they do best which will be a sign of respect.   If you are only performer on the night you will have a lot more control and can look to play a larger spectrum of music. You will need to prepare a large setlist for this night with multiple genre's.  Tip: If you can establish an WIFI connection you can look to use streaming services that way you have a larger database to use if you are still in the process of building your library.  Furthermore, if you are taking only USB's or a Laptop to the venue please always make sure to bring backups as you never know what could occur on the night which might result in you needing to have something just in case anything were to go wrong.   Lastly, relax and enjoy yourself as your energy will become infectious to the crowd.  If you have any questions, or require any additional assistance, please contact our support team HERE. 

Well you will need to make sure that you are using headphones that meet the specifications which typically will be the following: 1/4” (6.35 mm) stereo output (headphones) 1/8” (3.5 mm) stereo output (headphones) Note: We do advise that you check the connections on your controller/device prior to purchasing new headphones to use with your device. This is because your unit may have either 1 of the above or both inputs.  DJ Headphones will have a 32 OHM impedance typically however, you will be able to check this via the manufacturers specifications. These are suitable for most DJ environments. Using higher-impedance headphones will work,  but users may perceive a lack of volume compared to lower-impedance solutions.  What is TRS? TRS stands for Tip-Ring-Sleeve, which describes its three contact points that run along the cable. A Tip, Ring, and Sleeve connector is a common choice for stereos since the extra ring provides the two contacts a way to get a right and left audio channel.  What is TRRS?  The term TRRS stands for Tip-Ring-Ring-Sleeve as it has an additional ring compared to a TRS cable. Most laptops, computers, gaming consoles, and mobile phones come with TRRS jacks. They allow you to speak through the built-in microphone and listen to the audio.  If you have any questions, or require any additional assistance, please contact our support team HERE.